Terms of Service
Acceptance of Terms
By accessing and using the LUMERA MEDSPA website and services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
Medical Disclaimer
The information provided on this website is for educational purposes only and is not intended as medical advice. It should not be used to diagnose or treat any medical condition.
Always consult with a qualified healthcare professional before making decisions about your health or medical treatments.
Individual results may vary, and no guarantees are made regarding specific outcomes from any treatment.
Appointment and Cancellation Policy
Scheduling
Appointments can be scheduled online, by phone, or in person. We recommend booking at least 24 hours in advance.
Cancellation
We require 24 hours notice for appointment cancellations. Late cancellations or no-shows may result in a cancellation fee.
Late Arrivals
Please arrive 15 minutes before your scheduled appointment time. Late arrivals may result in reduced treatment time or rescheduling.
Payment and Insurance
Payment Methods
We accept cash, credit cards, debit cards, and personal checks. Payment is due at the time of service.
Insurance
We are not in-network with most insurance plans. Payment is required at the time of service, and we can provide you with a receipt for potential reimbursement.
Financing
We offer financing options through third-party providers for qualifying patients.
Patient Rights and Responsibilities
Patient Rights
- Receive respectful and considerate care
- Be informed about your treatment options
- Refuse treatment and be informed of the consequences
- Privacy and confidentiality of your medical information
- Access to your medical records
Patient Responsibilities
- Provide accurate medical history and information
- Follow treatment plans and instructions
- Keep appointments or notify us of cancellations
- Pay for services as agreed
- Treat staff and other patients with respect
Website Use
By using our website, you agree to:
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not interfere with the website's functionality
- Provide accurate information when using forms
- Respect the intellectual property rights of others
Limitation of Liability
LUMERA MEDSPA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website.
Our total liability to you for any claims arising from the use of our services shall not exceed the amount paid by you for the specific service in question.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
If you have questions about these Terms of Service, please contact us:
Phone: (555) 123-4567
Email: info@lumera-medspa.com
Address: 123 Luxury Lane, Beverly Hills, CA 90210
Effective Date
These Terms of Service are effective as of July 22, 2025.